Cancellations can be made ONLY before the vehicle is sent for registation. Once the registation of the vehicle is completed, there cannot be any cancellation or Refund. A nominal fee of 250/- is charged as cancellation fees and the balance fees refunded to the customer.
Go to Online Store, Choose a Vehicle/Product of your choice add acccessories as required and check out. 9 Star Suzuki will Contact you within 24 busniess hours
Yes, We do Take Orders on phone. You can call +91 80 49063333 and ask for the sales department and you shall get assistance
The different forms of payment are 1) Cheque, 2) Bank Transfer, 3) Debit or credit card ( a dealer facilitation charge will be applicable) and 4) Cash- (Accepted only if informed in Advance)
There are no Hidden costs for Online purchase. However, there can be a nominal charge depending on the payment type you choose
Yes, The same two Year warrantly given by the manufacturer, Suzuki Motorcycle India Limited( SMIL) will be applicable whether you purchase the Suzuki Product online or in our showroom
Vehicle Servicing can be done in any of the Authorised workshops across India. Suzuki has a Wide presence in Bangalore, the list of Authorised Service centers can be looked up in the link here. All the Suzuki Authorised Service centers are bound to service the vehicle with high quality as prescribed by Suzuki from time to time.
Absolutely not. The Entire Authorised Network of Suzuki (SMIL) is bound to give service ( both free and Paid) to any and every Suzuki motorcycle manufactured by SMIL irrespective of where it is purchased
The delivery time of the vehicle varies on the color and product availability. Current figures indicate 9 Star Suzuki delivers the vehicle within 2 working days of the transaction completed from customers side
Once All the documentation, payment processing and vehicle registration is complete, The vehicle can be delivered at our showroom or at a place of your convenience as you choose. However, the location shall be within Bangalore city limits.
Yes, We do sell products outside Bangalore. However, this will be at the sole responsibility of the customer. The product will be shipped by Road or rail transport at actual cost after the payment and other documentation is completed.
No, there are no Separate Booking fees Online. However, there will be a dealer facilitation charge if customer chooses to pay by card for the product purchase
When you submit your order we will reply to the email address you have given, confirming all your order details, including the products you have ordered and the total cost. You will also receive a call from us within 24 business hours. You can also wrtie to us on email@example.com
At the moment, we do not charge the credit card online. Should you choose the payment method as a card, it shall be swiped manually only.
There are no charges for delivery within Bangalore Limits. If the delivery is outside Bangalore, The actual transportation cost will be charged to the customer separately
Yes, We can deliver to the receipient directly. However, We shall need the Different documents for registering the in the name oadvised by the purchaser post delivery of vehicle
We shall not deliver any damaged goods. However, if there is any incorrect delivery in model or color the same shall be recified
Yes, Your data is protected when making a purchase online
Yes, You can try the product. You need to let 9 Star Staff know abou the same when they call you for conformation of Order/ Appointment
Please Click here to know the entire process of Online Buying
You are supposed to receive an order confirmation email within an hour and a call from 9 Star Suzuki within 24 business hours. If you do not receive either of the same, you can write to firstname.lastname@example.org
Yes, You will receive an invoice for yor purchse and a receipt for your payment
Normally, all deliveries are made as promised. In case there is any unforeseen delay, the same shall be communciated to you. If you havent received a message after the promised time has passed, you may write to email@example.com. You shall get an response within 6 business hours
Cancellations can be made ONLY before the vehicle is sent for registation. Once the registation of the vehicle is completed, there cannot be any cancellation or Refund.