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Free Service Policy

Warranty Policy: Motorcycles

Scope of Warranty-

SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED, (here in after called as SMIPL) offers warranty for Suzuki Motorcycle model "SlingShot Plus, GS150R & Hayate" (here in after called as "Products") manufactured in its Gurgaon plant and sold through its authorized dealers. Suzuki Motorcycle India Private Limited reserves the right either to replace or repair, at their authorized dealer, free of cost, those parts which may be found on examination to have manufacturing defect within 2 years from the date of sale (or) first 30,000 kms whichever occurs earlier of its operation.

Condition of Warranty - The warranty coverage for Products will be valid only if the following are availed & followed:

  • All Free Services as per the given schedule.
  • All Paid Services as per the given schedule.
  • Maintaining the service record given in the Owners Manual duly signed by SMIPL authorized dealer for each of the Free & Paid Services availed.

The claim for ex-change (or) repair of parts shall be considered only when:

  • Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected motorcycle.

The expenses if any for bringing the affected motorcycle to SMIPL authorized dealer has to be borne by customer only.

Customer produces the Owners Manual in original, to enable SMIPL authorized dealer to verify ownership & service record.

Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIPL shall not be liable in any manner to replace them.